Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "r58com," "we," "us," "our" – refers to the r58com platform and its operating entity, accessible at r58com.net.
• "Platform" – refers to the r58com website, mobile-optim ized interface, games lobby, and all associated services available at r58com.net.
• "User," "you," "your" – refers to any individual who accesses, registers on, or uses the r58com Platform.
• "Account" – refers to the registered user account created by an individual on the r58com Platform.
• "Wallet" – refers to the Philippine Peso (₱) balance held within a User's r58com Account.
• "Bonus Funds" – refers to any promotional credits, free bets, or bonus amounts credited to a User's Account that are subject to wagering requirements before withdrawal.
• "Real Money Funds" – refers to actual Philippine Peso deposits made by a User into their r58com Wallet.
• "Services" – refers to all gaming, betting, promotional, and support services offered through the r58com Platform.
• "PAGCOR" – refers to the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming operations in the Philippines.

By accessing the r58com Platform, creating an Account, or using any of the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and any other policies or rules published on r58com.net, all of which are incorporated herein by reference.

If you do not agree to these Terms & Conditions in their entirety, you must immediately cease using the r58com Platform and close your Account if one has been created. Your continued use of the Platform following any published amendments to these Terms constitutes your acceptance of the revised Terms.

To register and use the r58com Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Services:

• You must be at least 21 years of age, in compliance with Philippine gaming regulations governing casino-style gambling.
• You must be a natural person acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be listed on any self-exclusion register maintained by PAGCOR or any other recognized gaming regulatory authority.
• You must not be an employee, contractor, director, officer, or immediate family member of r58com or any of its affiliated entities, game providers, or payment processors.
• You must have the legal capacity to enter into a binding contract under Philippine law.

To access the full range of r58com Services, you must register a personal Account. The following conditions apply to Account registration and ongoing Account management:

4.1 Registration Requirements

• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details.
• Each individual is permitted to hold only one (1) r58com Account. The creation of multiple Accounts by the same individual is strictly prohibited.
• r58com reserves the right to require identity verification documents (government-issued ID, proof of address, proof of payment method) at any time, including at registration, before processing withdrawals, or during routine compliance checks.

4.2 Account Security

• You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password.
• You must not share your Account credentials with any third party. r58com will not be liable for any losses resulting from unauthorized access to your Account caused by your failure to maintain credential security.
• You must notify r58com immediately if you suspect unauthorized access to your Account by contacting our support team via live chat.
• r58com strongly recommends enabling two-factor authentication (2FA) on your Account for enhanced security.

4.3 Account Accuracy

You are obligated to keep your Account information up to date. Any changes to your personal details, including your registered email address or contact number, must be updated promptly through your Account settings or by contacting r58com support. r58com shall not be liable for any service disruptions or failed communications resulting from outdated Account information.

5.1 Accepted Payment Methods

r58com accepts deposits and processes withdrawals exclusively through the following approved payment channels, all transacted in Philippine Peso (₱):

• GCash and Maya (PayMaya) – instant e-wallet transfers
• Philippine bank transfers: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit card deposits (Visa and Mastercard debit cards issued by Philippine banks)

5.2 Deposit Conditions

• All deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
• Minimum and maximum deposit limits apply and are displayed at the time of transaction. These limits may vary by payment method and Account verification status.
• r58com reserves the right to request proof of payment method ownership before crediting any deposit to your Wallet.

5.3 Withdrawal Conditions

• Withdrawals will only be processed to a payment method registered in your own name and previously used for deposits where applicable.
• Full identity verification (KYC) must be completed before any withdrawal is processed. r58com reserves the right to withhold withdrawal processing pending satisfactory completion of verification.
• Withdrawal processing times vary by payment method. GCash and Maya withdrawals are typically processed within 24 hours; bank transfers may take 1–3 business days.
• Bonus Funds are not withdrawable until applicable wagering requirements have been fully met. Only Real Money Funds that have satisfied all applicable conditions are eligible for withdrawal.

r58com offers various bonuses and promotional offers to eligible Users. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:

• Bonuses are available to eligible registered Users only. r58com reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per User, per household, per device, and per IP address, unless otherwise stated in the specific promotion terms.
• Wagering requirements must be met in full before any Bonus Funds or winnings derived from Bonus Funds can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• r58com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any modification does not adversely affect bonuses already accepted and in progress.
• Any attempt to abuse the bonus system, including through the use of multiple Accounts, coordinated betting strategies designed to exploit bonus terms, or any other form of bonus abuse, will result in forfeiture of all associated bonuses and may result in Account suspension.
• Bonuses have expiry periods. Bonus Funds and associated wagering requirements that are not completed within the stated expiry period will be removed from the Account without compensation.

All games available on the r58com Platform are governed by individual game rules, which are accessible within each game interface. The following general gameplay conditions apply across all r58com Services:

• All applicable games use certified random number generators (RNGs) that have been independently tested and audited to ensure fair and unpredictable outcomes.
• Live dealer games are streamed from regulated studios and are subject to the rules of the specific game variant in play. The dealer's actions and game outcomes are final once the round is closed.
• In the event of a technical malfunction, disconnection, or system error during gameplay, r58com will make reasonable efforts to resolve the issue and restore the game to its last valid state. r58com's decision on the outcome of any disputed round is final.
• Bets placed and confirmed cannot be cancelled or reversed by the User. It is your responsibility to verify all bet details before confirming any wager.
• r58com reserves the right to void any bet or game round where there is evidence of technical error, data feed failure, or any other circumstance that compromises the integrity of the game outcome.

The following conduct is strictly prohibited on the r58com Platform. Violation of any of these prohibitions may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities where applicable:

• Registering more than one Account, or registering an Account on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or at any point during Account use.
• Using the Platform while under the age of 21, or allowing a person under 21 to use your Account.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, artificial intelligence tools, or any other automated means.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any winnings obtained through exploitation of a known or unknown bug are void and must be returned.
• Engaging in any form of harassment, abusive language, or threatening behavior toward r58com staff or other users.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the r58com Platform or its underlying software.

r58com is committed to promoting responsible gaming practices and providing tools that help Users maintain control over their gambling activity. We take our duty of care to Filipino players seriously.

• Users may set deposit limits, session time limits, and loss limits directly from their Account dashboard. These tools are available at no cost and take effect immediately upon activation.
• Users who wish to take a temporary break may activate a cooling-off period of 24 hours, 7 days, or 30 days. During this period, the Account will be inaccessible for betting purposes.
• Users who require a longer break may request self-exclusion for periods of 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and are irrevocable during the exclusion period.
• r58com will not send promotional communications to Users who have activated self-exclusion or cooling-off periods.

r58com collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the r58com Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

r58com implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and r58com cannot guarantee absolute data security.

r58com will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for marketing purposes without your explicit consent. Data may be shared with regulatory authorities, payment processors, and identity verification providers as required for the lawful operation of the Platform.

For full details on how r58com handles your personal data, please review our Privacy Policy.

All content on the r58com Platform, including but not limited to the r58com brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials, is the exclusive intellectual property of r58com or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the r58com Platform solely for personal, non-commercial gaming purposes.
• You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any r58com content without prior written authorization from r58com.
• Any unauthorized use of r58com intellectual property may result in Account termination and legal action.

To the fullest extent permitted by applicable Philippine law, r58com's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount of Real Money Funds deposited by you into your r58com Wallet in the thirty (30) days immediately preceding the event giving rise to the claim.

r58com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of or inability to use the r58com Platform, even if r58com has been advised of the possibility of such damages.

r58com does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. r58com makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.

r58com reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions or any other r58com policy.
• Provision of false, inaccurate, or fraudulent information during registration or verification.
• Suspected or confirmed involvement in fraudulent activity, money laundering, or any other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• At the User's own request, including self-exclusion requests.
• As required by applicable law, regulatory directive, or court order.

Upon Account closure, any verified Real Money Funds remaining in your Wallet (after deduction of any amounts owed to r58com) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements. Bonus Funds are forfeited upon Account closure regardless of wagering status.

You may close your Account at any time by contacting r58com support via live chat. Voluntary Account closure does not affect any obligations you have incurred prior to closure.

In the event of any dispute, complaint, or concern arising from your use of the r58com Platform, you are encouraged to contact our support team in the first instance via live chat. r58com is committed to resolving all disputes fairly and promptly.

All disputes must be submitted within thirty (30) days of the event giving rise to the dispute. r58com will acknowledge receipt of your dispute within 48 hours and aim to provide a full resolution within 14 business days. Complex disputes may require additional time, in which case r58com will keep you informed of progress.

r58com's decision on any dispute relating to game outcomes, bonus eligibility, or Platform functionality shall be final and binding, subject only to escalation through applicable regulatory channels as described below.

These Terms & Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

You irrevocably agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms & Conditions or your use of the r58com Platform.

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the r58com support team through the following channels:

• Live Chat: Available 24/7 through your r58com Account dashboard – the fastest way to reach our Filipino-speaking support team.
• Email: support@r58com.net – for formal written inquiries and documentation requests.

r58com aims to respond to all written inquiries within 2 business days. For urgent matters, live chat is recommended.