At r58com, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data r58com collects from Filipino players, how we use it, who we share it with, and the rights you hold over your own information. We believe you deserve full transparency, so we have written this in plain, straightforward English.
Our Privacy Commitments
These highlights summarize our core privacy commitments. The full details are in the policy sections below — we encourage you to read everything.
Every connection between your browser and r58com is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, personal details, and financial transactions are never transmitted in plain text.
r58com does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the r58com platform.
r58com processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
Filipino players have the right to access, correct, and request deletion of their personal data held by r58com. You can exercise these rights at any time by contacting our Data Privacy Officer through the support channels listed in this policy.
r58com retains your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Account data is retained for a minimum of five years following account closure to comply with anti-money laundering regulations.
You can opt out of r58com marketing communications at any time — simply update your notification preferences in your account settings or contact our support team. Opting out of marketing does not affect transactional or security-related communications.
This Privacy Policy ("Policy") describes how r58com ("r58com," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your") who access or use the r58com platform available at r58com.net (the "Platform"), including all associated games, services, and features.
r58com is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, r58com also observes internationally recognized data protection principles.
By registering an account, accessing the Platform, or using any r58com service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and this Policy, r58com acts as the personal information controller (PIC) in respect of the personal data it collects and processes through the Platform.
r58com has designated a Data Privacy Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and this Policy. You may contact the DPO directly for any privacy-related inquiries, requests, or complaints using the contact details provided in Section 14 of this Policy.
r58com collects the following categories of personal data, depending on how you interact with the Platform:
r58com collects personal data through the following means:
r58com processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, account data | Contract performance |
| Age verification (21+ requirement) | Identity, date of birth, government ID | Legal obligation; contract performance |
| Processing deposits and withdrawals | Financial, identity, account data | Contract performance |
| Anti-money laundering (AML) compliance | Identity, financial, transaction data | Legal obligation (AMLA, RA 9160) |
| Fraud prevention and security | Technical, identity, transaction data | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Identity, communications, account data | Contract performance; legitimate interest |
| Responsible gaming monitoring | Account, game play, transaction data | Legal obligation; legitimate interest |
| Marketing and promotional communications | Identity, contact, usage data | Consent (opt-in) |
| Platform analytics and improvement | Technical, usage data | Legitimate interest |
| Regulatory reporting to PAGCOR / NPC | Identity, financial, account data | Legal obligation |
r58com does not sell or rent your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
r58com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the r58com Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
r58com retains personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | AMLA compliance (RA 9160) |
| Transaction and financial records | 5 years from transaction date | AMLA; tax regulations |
| KYC documents (ID copies, selfies) | 5 years post-account closure | PAGCOR; AMLA requirements |
| Game play history | 3 years from session date | Dispute resolution; regulatory audit |
| Support communications | 3 years from last interaction | Legitimate interest; dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | DPA compliance |
| Technical / server logs | 12 months | Security; fraud prevention |
Upon expiry of the applicable retention period, r58com will securely delete or anonymize your personal data in accordance with its data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
r58com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by r58com. To exercise any of these rights, contact our Data Privacy Officer using the details in Section 14.
You have the right to be informed of how your personal data is collected, used, and shared — which is the primary purpose of this Privacy Policy.
You may request a copy of the personal data r58com holds about you, along with information about how it is being processed.
You may request correction of any inaccurate, incomplete, or outdated personal data in your r58com account at any time.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
If you believe r58com has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
You are entitled to claim compensation for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained personal data under the DPA.
The r58com Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations governing casino-style gambling. r58com does not knowingly collect personal data from individuals under the age of 21.
If r58com discovers or has reason to believe that personal data has been collected from a person under 21, the associated account will be immediately suspended, all data will be reviewed, and the account will be closed. Any deposits made by an underage user will be returned to the payment source used, subject to verification.
Some of r58com's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, r58com ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. r58com will not transfer your personal data to a foreign country or international organization unless such transfer is authorized under the DPA and its implementing rules.
By using the r58com Platform, you acknowledge and consent to the transfer of your personal data to r58com's service providers in other jurisdictions, subject to the safeguards described in this section.
r58com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available at r58com.net/privacy-policy.
Where changes are material — meaning they significantly affect how we process your personal data or your rights under this Policy — r58com will notify registered users via their registered email address at least 14 days before the changes take effect. For non-material changes, the updated Policy will be posted on the Platform with a revised "Last Updated" date.
Your continued use of the r58com Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Policy, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by r58com, please contact our designated Data Privacy Officer through the following channels:
r58com is committed to resolving all privacy-related concerns promptly and fairly. We take every inquiry seriously and will work with you to address your concerns in accordance with the Data Privacy Act of 2012 and this Policy.
Your privacy is protected every step of the way at r58com. Join thousands of Filipino players who trust r58com for a safe, fair, and exciting online casino experience.